Professional Mediation Training Program – Indian Ocean Center for Dialogue & Mediation

Conflict Analysis Training

Professional Mediation Training Program

A comprehensive training program designed to equip professionals with practical mediation skills, ethical competence, and confidence to manage and resolve disputes across organizational, community, and institutional settings.

Program Overview

This intensive mediation training program offers structured learning for professionals seeking to develop strong foundations in mediation practice. The program combines theory, applied learning, and reflective practice to prepare participants for real-world mediation challenges while aligning with internationally recognized professional standards.

Training Approach

Experiential Learning

Participants engage in practical simulations and role-plays that reflect real-life mediation and conflict resolution scenarios.

Interactive Sessions

Facilitated discussions, group work, and peer learning create a dynamic and engaging training environment.

Continuous Assessment

Skills development is supported through ongoing feedback, reflection, and structured evaluation throughout the program.

International Standards

Training content aligns with global mediation principles and professional best practices to ensure quality outcomes.

Training Sections

Who Should Attend

Legal Professionals Judges & Magistrates HR Managers Policy Advisors Healthcare Professionals Organizational Leaders Aspiring Mediators

Program Structure

Distance Learning

Case studies and emotional intelligence assignments completed prior to workshops.

Practical Training

Five-day intensive workshop with role-plays, simulations and ongoing assessment.

Written Assessment

Examinations, mediation settlement drafting and post-training self-evaluation.

Course Prerequisites

This program is open to professionals from all disciplines. Participants should demonstrate commitment to shared learning, ethical practice, and active engagement throughout the training process.

Training Format

🎭

Real-life mediation simulations and role-play exercises

🧠

Interactive discussions and guided reflections

🎥

Professional mediation videos and demonstrations

Course Materials

Mediation textbooks and reference guides
Workplace mediation workbook
Mediation practice manuals
Training videos and digital resources
Structured mediation notes and materials

Pre-Training Resources

Participants are encouraged to complete recommended readings and review mediation practice materials prior to training. Registered participants gain early access to curated learning resources and reference materials.

Understanding Conflict to Build Peace

We strengthen analytical capacities to support informed decision-making and effective peacebuilding responses.

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